250sr Privacy Policy — Keeping Your Information Safe Is Our Responsibility
This page explains in detail how your personal information, payment data, and cookies are collected, used, and protected on the 250sr platform.
Last Updated: January 2026
1. What Data We Collect
We collect various types of information when you register and use the 250sr platform. All data is stored in a fully secure environment and used solely to operate the platform. Your information is never sold to third parties without your consent. The different categories of data are described below.
Account Information
At registration, we collect your full name, email address, mobile number, date of birth, and location within Bangladesh. This information is essential for account verification (KYC) and age confirmation. It is retained to meet legal obligations and prevent fraud. Your account password is stored in encrypted form and 250sr never has direct access to it.
Device & Browser Information
When you use the platform, your device type, operating system, browser version, and IP address are collected automatically. This information is used to maintain platform security and detect suspicious login activity. For mobile users, screen resolution and app version details may also be recorded. None of this information is used on its own to identify you.
Payment & BDT Transaction Data
During deposits and withdrawals, we record the payment method type, transaction amount (in BDT), date and time, and transaction ID. For payments made via bKash, Nagad, or other mobile banking services, the relevant transaction reference number is also recorded. Full card numbers or complete bank account details are never stored on our servers — that information is handled directly by the payment gateway. Transaction history is retained for a defined period for financial protection and audit purposes.
Usage Data
We log which pages you visit, bets you place, session duration, and features you use on the platform. This information is used for service improvement, personalized experiences, and responsible gaming monitoring. If unusual betting patterns or concerning behavior is detected, our support team can step in to help. This data is strictly confidential and is never sold to advertisers.
2. How We Use Your Data
The data collected by 250sr is used for specific, legitimate, and transparent purposes. Our primary goals are to improve the user experience and maintain platform security. No data is used for irrelevant or unauthorized purposes, and nothing is processed beyond the scope of user consent.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Account Information | Identity verification, login protection, and KYC compliance | Contractual Obligation |
| Payment Information | Transaction processing and fraud prevention | Legal Obligations |
| Device Information | Security monitoring and suspicious access detection | Legitimate Interest |
| Usage Logs | Service improvement and responsible gaming monitoring | Legitimate Interest & Consent |
| Contact Information | Providing support and sending important notifications | Contractual Obligation |
For marketing communications, we only send emails or SMS with your explicit consent. You can withdraw that consent at any time, and every message we send includes an unsubscribe option. Service-related notifications — such as account security alerts or transaction confirmations — may be sent without consent as they form part of our contractual obligations. We never use your data for automated decision-making that significantly affects your rights.
3. Cookies & Tracking Technologies
250sr uses cookies and similar tracking technologies to keep the platform running smoothly and improve your experience. Cookies are small text files stored in your browser that help recognize you on return visits. They are essential for maintaining your login session, remembering your language and settings, and managing secure sessions. Your consent for third-party analytics cookies is obtained on your first login.
Essential Cookies
These cookies are essential for the platform to function. They handle login sessions, security tokens, and user preference storage. Disabling them will prevent the platform from working properly.
Analytics Cookies
These cookies help us understand how users interact with the platform. They measure page views, session duration, and navigation patterns. All data collected is anonymized and used solely to improve our services.
Functional Cookies
These cookies remember your language preference, theme settings, and personalized experience across visits. They make each visit feel familiar and more convenient. You can still use the platform with these cookies disabled, though some features may not be available.
Cookie Controls
You can delete or block cookies at any time through your browser settings. The process varies by browser — check the Privacy or Security section in Chrome, Firefox, Safari, or Edge for details. For third-party cookies, use our cookie preferences panel.
Other tracking technologies such as local storage and session storage are used in a limited capacity to enhance platform performance. These technologies only store session-related data and are not used to identify individuals. We do not use any third-party ad network cookies for cross-site tracking or behavioral advertising profiles.
4. Data Storage & Security
250sr follows industry-standard technical measures to protect user data. All sensitive data stored on our servers is secured with SSL/TLS encryption. At the database level, we use AES-256 encryption, which meets the highest internationally recognized security standards. Firewalls, intrusion detection systems, and regular security audits are in place to prevent unauthorized access.
Encryption
All communications are encrypted via SSL/TLS. Passwords are stored using bcrypt hashing and are never held in plain text.
Retention Period
After account closure, general data is retained for a maximum of 5 years. Financial records may be kept for longer periods in accordance with legal obligations.
Access Control
Only authorized staff can access data for specific, permitted reasons. All access is logged and reviewed regularly.
In the event of a data breach, we will promptly notify affected users and take the necessary protective measures. Our incident response team is active 24/7 and prepared to address any security threat. We encourage security researchers to report discovered vulnerabilities through responsible disclosure. If you believe your account has been compromised, contact our support team immediately. 250sr treats user data with the highest priority and takes a firm stance against any security threat.
5. Sharing Data with Third Parties
250sr never sells your personal data or shares it with unauthorized third parties for marketing purposes. However, limited data sharing with trusted partners may be necessary for the platform to operate effectively. In such cases, only the minimum required data is shared, and all parties are contractually bound to uphold our privacy standards. No partner may use the data they receive for any purpose beyond what has been authorized by us.
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Payment Processors:
BKash, Nagad, and other approved payment gateways receive only the information necessary to complete transactions. These providers operate under their own security standards and privacy policies. They are not permitted to use or store your data independently, and any use beyond the scope of the transaction is strictly prohibited.
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Legal & Regulatory Authorities:
We may be legally required to disclose certain data in response to legal obligations under Bangladeshi law, court orders, or valid requests from government authorities. In such cases, we will endeavor to notify you as early as possible, where legally permitted. Every such request is carefully reviewed before we take action.
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Technology Providers:
Technology partners who assist with cloud hosting, cybersecurity, and platform maintenance can only access the data necessary for their specific role. They operate under our data processing agreements and have no right to use the data independently. All technology partners undergo regular security assessments.
In the event of a business merger or acquisition, users will be properly notified and continuity of data protection will be ensured. The terms of this privacy policy will remain in effect under new ownership, and users who do not consent to any updated policy will have the option to close their account. We are committed to transparency and will keep users informed about any third-party relationships.
6. Your Rights Over Your Data
250sr believes you should have full control over your personal information. That's why we provide several important rights you can exercise at any time. The process for each is straightforward, and our support team is always on hand to help. These rights are explained in detail below.
Right to Access Data
You have the right to know what information we hold about you. You can request a complete copy of all your stored data through account settings or via our support team. We are required to respond to this request within 30 business days.
Right to Rectification
You can correct any inaccurate or incomplete information we hold about you. Many details can be updated directly from your account profile section. Changes to key identity information may require a verification process.
Right to Erasure
You can request the deletion of your account and associated personal data. However, certain financial records must be retained for a defined period due to legal obligations. Deletion requests may take up to 30 business days to process.
Right to Data Portability
You can request a download of your data in a structured, machine-readable format (JSON or CSV). This lets you keep a personal copy of your betting history, transaction records, and profile information. This service is free of charge.
Right to Object to Processing
You can object to your data being used for marketing communications or analytical purposes. Once we receive your objection, we will stop the relevant processing unless there are legitimate grounds to continue. You can easily update this preference from the Notifications section in your account settings.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be temporarily restricted — for example, if you dispute the accuracy of your data or wish to verify the lawfulness of processing. During this period, we will not use your data for any purpose other than storage.
To exercise any of your rights, please contact our privacy team privacy@250sr.bet Please contact us at the address provided. You will need to verify your identity when submitting a request to ensure no one else can access your information. We typically respond within 15 business days, and in complex cases may take up to 30 business days. If we are unable to fulfil your request, we will explain why and suggest alternative solutions. We take every request seriously and are committed to protecting your rights.
7. Policy Changes & Contact Us
250sr may update this Privacy Policy from time to time to reflect changes in law, technology, or service improvements. We will notify users via their registered email and display a clear notice on the platform before any significant changes take effect. Users will be informed at least 14 days in advance so they have the opportunity to make an informed decision. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
Previous versions of this policy will be kept on our website for users to review at any time. Each version will clearly show its update date along with a summary of changes. We believe transparency is the foundation of trust, so any changes to this policy will be explained openly. Minor corrections, such as spelling or formatting fixes, may be made without separate notice.
Via email
For any privacy-related questions or requests, please write to our dedicated privacy team.
privacy@250sr.betLive Chat
Chat directly with a support representative through the platform's live chat feature.
Visit Help CenterContact by Phone
For urgent matters, you can reach our customer service line seven days a week from 9 AM to 11 PM.
+880 9612-000250This Privacy Policy is governed by the laws of Bangladesh, and any disputes will be resolved in the competent courts of Bangladesh. If you believe we have violated your privacy rights, please reach out to us first — we are committed to resolving issues in good faith. We also welcome any feedback or suggestions regarding this policy, as your input helps us serve you better. Thank you for placing your trust in 250sr.
Join a Safe & Trusted Platform
Your data is fully protected at 250sr. Our transparent privacy policy and robust security measures let you enjoy betting with complete peace of mind. Register today and experience safe, secure entertainment.